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As a mentor, you’ll challenge your people to help them get the most out of their careers, and themselves. We look to leaders to demonstrate our values, cultivate an environment of success, and become an important part of Apple’s continuing story. Apple is an Equal Opportunity Employer that is committed to inclusion and diversity.
They develop the custom software used to process all the creative work, the tools that providers use to deliver that me... The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services.
Physical Implementation Staff Engineer - 41527BR
Reasonable Accommodation and Drug Free Workplace policy Learn more . Every call means a new opportunity for me to help our customers. As a friendly voice of Apple, I want them to feel like they’re part of our extended family. I understand they’ve got their photos, home videos, documents and music on their devices. I want them to know that solving their technical issue means as much to me as it does to them.
Be part of the team focused on delivering world-class hardware service through the Apple Store, Apple Authorized Service Providers and Apple Repair Centers. You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers or develop and deliver technical training. Help manage Apple’s service and support products, including AppleCare+ and AppleCare Protection Plan.
Analytics Support Associate
I went to graduate school for physics, so I knew I wanted to work in science and technology. But I wanted a job that allowed me to interact with people as well. I get to work in a field I’m passionate about — technology — and help people use Apple products to pursue their own passions. You’ll learn Apple technologies and get familiar with our approach to customer conversations.
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Shop and Learn
Those who work alongside you are knowledgeable teammates just as eager to share their skills as they are to learn more. Nothing gives you a greater thrill than empowering a customer to create something wonderful. Apple has always been a learning community, which is why — today more than ever — everyone here is seen, heard, and valued. You’ll be part of a culture of open dialogue and supportive feedback, where leaders take an active role in your professional development. Over time, you’ll gain valuable experience to help you succeed in practically any job. And that’s helpful, because the kind of work you’ll do in the future at Apple may not even be invented yet.
We’re committed to helping employees explore their potential. This position is located on site at the Apple campus in Austin Texas. Apple is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants.
These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. They develop the custom software used to process all the creative work, the tools that providers use to deliver that ...
When a customer becomes an owner, it’s the beginning of a relationship. When customers visit the Apple Store, you’ll put your own passions to work to help them bring their personal projects to life. You might help one customer sync music with video, show another how to retouch their photos, or even teach a child to code.
Like our Advisors, you must be customer focused, self-motivated, and friendly, with a passion to solve customer issues effectively. You’ll manage Advisors’ performance and development through regular meetings and coaching sessions. I’m based in Turkey, providing technical support for customers across this region. While there are thousands of At Home Advisors around the world, Apple does a great job keeping us all connected. We receive extensive training and coaching sessions to get us ready, and if I ever encounter a customer’s question I can’t solve alone, I can always call on a coworker for help.
As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers’ first point of contact, you’ll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. We’ll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs — and remind them that behind our awesome, products are amazing people. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. You'll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. To excel in this environment, you'll need the discipline and ability to work remotely from coworkers and management.
Areas of work include Content Editing, Graphic Design, User Experience Design, Production, Web Analysis, Content Strategy and Program Management. The job description indicates that you’ll be helping customers with Apple products over the phone or via chat, email, or social media. Bring your leadership skills to life by providing daily supervision and promoting the development of Apple Support Advisors.
Whether you’re teaching a customer how to do something amazing or troubleshooting something technical, you’ll help save someone’s day. Areas of work include Technical Support, Customer Administration Management, Program Support, Instructional Design, Training, Software Support Engineering and Management. You’ll be well prepared, thanks to some great in-person interactive training. Then we’ll rely on you to listen to our customers and use your technical expertise, creativity, and passion to meet their needs — and remind them that behind our great products are amazing people.
Step 5: After that they will tell you a little more about the job, and how much money you can make.
After customers purchase our products, you’re the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you’re helping customers get started with the Mac or finding answers to their questions about other Apple devices, you’re ready to share knowledge and provide exceptional assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. The Apple Media Products Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology.
You exceed their expectations with your guidance knowledge and real passion for technology. You have excellent verbal and written communication skills as well as the ability to effectively prioritize and manage your time. You can multitask across systems and applications analyze isolate and resolve a variety of complex technical issues and comfortably navigate a technical environment. You effortlessly engage explaining step by step solutions with patience and an approach tailored to each individual customer. You’re not only here to help fix technical issues but also provide an incredible customer experience. If this sounds like you you could be the next Apple Support Advisor.
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